Australian clinical data hosting
Clinical data is hosted in Microsoft Azure Australia East, Sydney. Blob data is geo-redundant across Australia East and Australia Southeast; database backups are retained in-region.
Your data deserves
a clear answer.
The Avand trust centre. Understand how your practice’s information is handled, the controls you have, and the commitments behind our service.
Explore the documentsYour patients’ stories deserve care.
Encryption
Data is encrypted in transit and at rest. Sensitive identifiers use application-layer encryption with keys in Azure Key Vault. The service processes content on the server; this is not end-to-end encryption.
Access within your organization
Access is scoped to your organization. See the privacy policy for how information is collected, used and disclosed.
Intelligent assistance. Your judgement.
Review comes before approval
Avand prepares draft documentation. You review, correct and approve it using your professional judgement. The software does not replace that responsibility.
Consent before recording
You obtain and document patient consent before recording. Avand stores the consent status you record; it does not obtain or verify consent for you.
Understand the boundaries
Avand does not monitor patients or issue alerts. Our terms explain the service’s limitations and your responsibilities.
The technology behind Avand
Clear about where we stand.
Explore our published privacy and consent documents to understand how Avand fits your practice. If you need more detail about security or information handling, contact us to discuss your requirements.
How our service providers handle dataThe details, in one place.
What else would help you feel informed?
Ask about privacy, security or the information your practice needs for its review. Please don’t include patient records or sensitive clinical information in your email.
Contact our privacy team